CANCELLATION & REFUND POLICY

Notice Period:

  • Cancellations must be made before the scheduled class deadline or session and will require a $50 admin fee. This allows us to offer the spot to another student on the waiting list.

Refunds:

  • For group courses and class cancellations made within the required notice or deadline period, a refund minus the $50 admin fee will be issued.

  • No refunds will be issued for cancellations made after the course deadline, or for no-shows.

Rescheduling:

  • If you need to reschedule a one-on-one or self-tape session, please do so at least 12 hours in advance. We will do our best to accommodate your request based on availability.

no Shows:

  • No-shows for one-on-one and self-tape coachings will be charged and you will be unable to transfer the coaching at a later date. No-shows for group classes and workshops will not be able to transfer a class credit for a later date.

PRO-RATES:

  • Pro-rates will not be offered at any time regardless of circumstances.

Workshops and Special Events:

  • Due to the nature of the planning required, workshops (with casting directors & otherwise) and special events have a no-refund policy. However, if you can find someone to take your place, we will allow a transfer of registration.

Instructor Bookings:

  • If the instructor books a professional job and class needs to be rescheduled, it will be offered at a later date. Refunds will not be issued unless the student has a prior commitment that prevents them from attending the rescheduled class.

Student Bookings:

  • If you book a job and are unable to attend class, the missed class will not be refundable, prorated, or transferrable. We love to celebrate your wins—but please note that regular class policies still apply.

We understand that life and the film industry is unpredictable, and we appreciate your effort to notify us as soon as possible of any changes in your schedule. This policy ensures fairness to all students and enables us to maintain the quality of our classes and programs.